FAQs

Frequently Asked Questions

When will my order be shipped?

Please allow 3-5 days after placing your order for it to be shipped. Tracking information will be provided once your order has been shipped. If anything changes The Destinee Brand will contact you regarding your order.

How do I track my order?

As of right now, all orders are sent via USPS. Once tracking information is sent out you will be able to track your order through their website. 

Do you accept returns/offer refunds?

At this time we do not accept returns or refunds so please place orders with this policy in mind.

What payment methods do you accept?

We accept all major credit cards (American Express, Visa, and Mastercard) in addition to PayPal, Google Pay, and Apple Pay.